🔄 Returns Policy
Your satisfaction matters
We stand behind every product. If something's wrong, reach out and we'll sort it fast.
24 Hours
Report any issue within 24 hours of receiving your order.
Product Condition
Must be unused and in its original packaging.
Send a Photo
Photo the product and send it on WhatsApp — we respond immediately.
Refund
Cash refund or store credit — your choice.
Exceptions
Food and medication are non-returnable for health reasons.
Reject on arrival — no charge
You can reject the order on the spot in two cases: the item differs from what you ordered, or delivery arrived later than the agreed timeframe. No shipping fee, no charge at all.
Rejection for other reasons
If the order is rejected for any other reason, only the shipping fee applies.
